Delivery & Collection Policy

Please allow 2-3 business working days of advanced notice to process orders.
Full payment is required at the time of order, unless you're a corporate customer and require other payment options (cheque, government vendor payment, etc.)
'Cash on Delivery' payment method is no longer available.
No refund or cancellation is allowed after payment.
A minimum Standard Delivery fee is required per location and applies to all orders, inclusive of all corporate orders.

Delivery Zone Charges:
ZONE 1: East-Northeast $15
ZONE 2: North, South, West, Central & CBD $25
ZONE 3: Tuas, Lim Chu Kang, Sentosa, Jurong Island & Restricted Areas $35
INFAQFRIDAY: Local Mosques & Local Beneficiaries Free
An additional charge may incur for change of arrangement to the delivery or inaccurate selection of the delivery zone opted by the customer - standard delivery fee charge terms apply.
Deli Maslina reserves the right to replace any item with another of equivalent value, subject to availability.
No changes allowed to the indicated delivery time without prior notice 24 hours before the day of allocated delivery.

Please indicate during check-out if you wish to self-collect the item.
Customers are required to present the email receipt or Order Number upon collection.
Self-collection is available only at 1 location, within its operating hours.

Collection Point:
Our Tampines Hub, Tampines Walk, #B1-52B, Singapore 528523
[11am - 1pm or 2pm - 5pm]

Self-Collection Charges:
From Collection point - Free

For a specific time request, please indicate comments in your order remarks at the "Cart" page.
No changes allowed to the indicated collection time without prior notice 24 hours before the confirmed time.
Additional charge may incur for change of arrangement to the delivery opted by customer - standard delivery fee charge terms apply.
Please contact us if you require confirmation or to verify the details of your collection including date and time.

Please allow 10-14 business working days of advanced notice to process orders.
We will notify you of a 'Confirmation Order & Invoice' upon mutual agreement to book the requested dates, subject to availability.

Full payment is required at the time of order, unless you're a corporate customer and require other payment options (cheque, government vendor payment, etc.)
'Cash on Delivery' payment method is no longer available.
No refund or cancellation is allowed after payment.
A minimum Standard Delivery fee $15 per location applies to all orders, unless mentioned otherwise.
A minimum of 60 minutes, Set-up & Tear-down time slot will be required for each decor package booked.
** Please include with comments/remarks upon ordering, should we need to know any special entry/exit requirements.
Deli Maslina reserves the right to replace any item with another of equivalent value, subject to availability.
No changes allowed to the indicated delivery time without prior notice 24 hours before the day of allocated delivery.

Thank you!